Enhance support, engagement, and productivity with Virtual Assistants At ADDIE Soft, we develop intelligent virtual agents that understand, respond, and act. From 24/7 customer service to internal helpdesks and workflow automation, our assistants streamline communication and deliver consistent, human-like interactions.
Core Offerings
Deliver Instant, Intelligent, and
Always-On Support
Core offering (Virtual Assistant)
We build intelligent chat and voice assistants for websites, apps, and messaging platforms to answer questions, process requests, and guide users effortlessly.
Workflow & Process Automation
Our assistants integrate with CRMs, ERPs, and ticketing systems to handle routine processes—reducing operational costs and freeing up human resources.
Multilingual & Omnichannel Support
From WhatsApp to voice IVRs, our assistants operate across channels and in multiple languages to deliver a consistent, accessible experience.
Core Competencies
Conversational AI that
Enhances Engagement and Efficiency
Context-Aware Chatbots
Natural, human-like conversation flows with memory for follow-ups and personalization.
Voice AI & IVR Automation
Speech recognition and natural responses for customer service hotlines.
Knowledge Base Integration
Instant answers by connecting to your internal documents, FAQs, and help articles.
System & API Integrations
Direct access to databases, booking systems, and e-commerce platforms for real-time actions.
AI-Powered Query Understanding
Semantic search and intent detection for precise responses.
Continuous Training & Optimization
Ongoing model tuning to improve accuracy, tone, and response speed.
Who Benefits from Our AI Solutions?
Empower customer support teams, HR units, helpdesks, and enterprises with virtual assistants that deliver instant, intelligent interactions at scale.
Government agencies offering citizen support and service access
Enterprises managing high volumes of HR, IT, or customer queries
Universities and training platforms providing learning or administrative support
e-commerce teams looking to automate product and service inquiries
Proven across industries, trusted in critical operations.
We don’t believe in one-size-fits-all bots. Each assistant is designed around your language, logic, and legacy systems to deliver higher engagement, faster resolution, and measurable outcomes.
Why Choose ADDIE Soft
Built for understanding. Designed for action.
We develop conversational AI using proven platforms like Dialogflow, Rasa, and BotPress to ensure stability, scalability, and performance for both public-facing and internal bots.
From student helpdesks to HR bots to multilingual government assistants, our solutions are already powering critical services with measurable success.
Our bots are built with language flexibility, offering seamless switching and cultural nuance in Bangla, English, Arabic, and other regional tongues.
From defining your use case and designing the dialogue flow to integrating APIs and training your team — we provide a complete virtual assistant delivery lifecycle.
